CALIFORNIA

CONTACT INFORMATION

Customer Service & Underwriting

For policy prefixes XAN, CCA, GCA, GCM, ASE, AS6, AMS, AAA, AA6, AM6, EQP, EP6, EQS, or ES6 with policy effective dates prior to
June 1, 2019, please contact:

Address:  Cabrillo Pacific Insurance Services
                  P.O. Box 701749
                  Dallas, TX 75370-1749

Phone:     (866) 655-0555 (available M-F 6:00 A.M. - 3:00 P.M. PT)
Email:       customerservice@amwinsauto.com


For policy prefixes EQP, EP6, EQS, or ES6 with policy effective dates after June 1, 2019, please contact:

Address:  All Star General Insurance Agency, Inc.
                  P.O. Box 502180
                  San Diego, CA 92150-2180

Phone:     (800) 202-7827 (available M-F 8:00 A.M. - 5:00 P.M. PT)
Fax:          (800) 902-7827
Website:  www.allstargeneral.com


Policy Management for Brokers

If you need access to policy documents or to process an endorsement, please email your request to customerservice@amwinsauto.com.  
Please include your broker information and a phone number on your request. 

If you need access to your commission statement, please email your request to accounting@amwinsauto.comPlease include your broker information and a phone number on your request.

 

Claims

For policy prefixes XAN, CCA, GCA, GCM, ASE, AS6, AMS, AAA, AA6, AM6, EQP, EP6, EQS, or ES6 with policy effective dates prior to
June 1, 2019, please contact:

Address: Tidewater Pacific Adjusters
                 P.O. Box 701749
                 Dallas, TX 75370-1749
Phone:    (866) 425-9970 (available M-F 6:00 A.M. - 3:00 P.M. PT)
Email:      clerical.request@asaclaimservices.com

 

For policy prefixes EQP, EP6, EQS, or ES6 with policy effective dates after June 1, 2019, please contact:

Address:  AFA Claim Services
                  P.O. Box 420880
                  San Diego, CA 92142
Phone:     (855) 858-8142 (available M-F 8:00 A.M. - 5:00 P.M. PT)
Fax:          (858) 332-2888