CALIFORNIA
CONTACT INFORMATION
Customer Service & Underwriting
For policy prefixes XAN, CCA, GCA, GCM, ASE, AS6, AMS, AAA, AA6, AM6, EQP, EP6, EQS, or ES6 with policy effective dates prior to
June 1, 2019, please contact:
Address: Cabrillo Pacific Insurance Services
P.O. Box 701749
Dallas, TX 75370-1749
Phone: (866) 655-0555 (available M-F 6:00 A.M. - 3:00 P.M. PT)
Email: customerservice@amwinsauto.com
For policy prefixes EQP, EP6, EQS, or ES6 with policy effective dates after June 1, 2019, please contact:
Address: All Star General Insurance Agency, Inc.
P.O. Box 502180
San Diego, CA 92150-2180
Phone: (800) 202-7827 (available M-F 8:00 A.M. - 5:00 P.M. PT)
Fax: (800) 902-7827
Website: www.allstargeneral.com
Policy Management for Brokers
If you need access to policy documents or to process an endorsement, please email your request to customerservice@amwinsauto.com.
Please include your broker information and a phone number on your request.
If you need access to your commission statement, please email your request toaccounting@amwinsauto.com. Please include your broker information and a phone number on your request.
Claims
For policy prefixes XAN, CCA, GCA, GCM, ASE, AS6, AMS, AAA, AA6, AM6, EQP, EP6, EQS, or ES6 with policy effective dates prior to
June 1, 2019, please contact:
Address Tidewater Pacific Adjusters
P.O. Box 701749
Dallas, TX 75370-1749
Phone: (866) 425-9970 (available M-F 6:00 A.M. - 3:00 P.M. PT)
Email: clerical.request@asaclaimservices.com
For policy prefixes EQP, EP6, EQS, or ES6 with policy effective dates after June 1, 2019, please contact:
Address: AFA Claim Services
P.O. Box 420880
San Diego, CA 92142
Phone: (855) 858-8142 (available M-F 8:00 A.M. - 5:00 P.M. PT)
Fax: (858) 332-2888