Careers

Amwins Specialty Auto is seeking career-oriented individuals to join our rapidly growing company. Our fast-paced environment offers considerable opportunities for career growth for those with strong organizational and communication skills. In addition to a competitive salary, we offer a comprehensive benefits package that includes health insurance, retirement plans, and educational reimbursement programs.

To be considered for an interview, please email the following to grace.montellano@amwins.com

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Salary Expectation

Now Hiring: Customer Service Representative

Location: Plano, TX (Hybrid) with 2-3 days onsite in Plano, TX
Employment Type: Full-Time
Line of Business: Non-Standard Personal Auto

Position Summary:

AMWINS Specialty Auto is seeking a detail-oriented Customer Service Representative (CSR) to support non-standard personal auto insurance for Texas, Florida, and Oklahoma. This role is ideal for both entry-level candidates looking to begin a career in insurance and experienced professionals seeking to grow within a specialty auto environment. You’ll work closely with agents, insureds, underwriting, and internal teams in a fast-paced, collaborative setting.

What You’ll Do

Service non-standard auto policies including endorsements, cancellations, and renewals
Support agents and insureds with policy, coverage, and billing inquiries
Ensure accuracy, documentation, and compliance with state regulations (TX, FL, OK)
Collaborate with underwriting and producers to resolve issues efficiently

What We’re Looking For:

Customer service, administrative, or insurance experience (1–3 years preferred)
Interest in or experience with personal auto or non-standard auto insurance
Active Property & Casualty (P&C) license or willingness to obtain (training and support provided)
Strong communication, organization, and multitasking skills
Ability to work effectively in a high-volume setting call center
Experience with Texas, Florida, or Oklahoma auto insurance a plus
Required: Bilingual (English/Spanish)